Portal Plus from Facebook is smart video calling with Alexa Built-in. Easily video call friends and family on their smartphones and tablets with Messenger or WhatsApp, even if they don’t have Portal. Enjoy an effortless calling experience for large groups with Messenger Rooms, which lets you start or join calls of up to 50 people. Smart Camera pans and zooms to keep up with the action, and automatically adjusts to keep everyone in view. Smart Sound enhances the voice of whoever is talking, while minimizing background noise. Portal is private by design and all calls are encrypted. You can easily disable the camera and microphone, or block the lens with the camera cover. Experience even more together with the ever-growing AR experiences library on Portal. Become some of your children’s favorite storybook characters with Story Time, where well-loved tales come to life with music, animation and immersive effects. Display your Instagram and Facebook photos directly to your Portal with the mobile app. You can even share photos during calls. With Alexa Built-in, you can ask a question, set a timer, add items to your shopping list, control your smart home and more. Facebook Live makes it easy to broadcast hands-free to family, friends and fans. With additional account activations, you can enjoy music, videos, news, games and more from our growing list of partners including Spotify, Pandora, iHeartRadio and the Food Network. You can also work smarter from home with partners like Zoom and Workplace from Facebook. Portal needs a wireless internet connection and AC power. Screen images simulated. User experience may vary. Additional registration, terms and fees may apply. WhatsApp is not available on tablets.
Payment & Security
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Support@Jaysbuybox.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Support@Jaysbuybox.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.